Customer Service Advisor


 

This position involves the processing of inbound telephone calls and data entry as well as outbound calls to set and confirm appointments. In this role, individuals will work primarily with business owners and company representatives from around the world. Initial onboarding and training will be remote, with the option to remain remote post-training. We have weekly pay, plus eligibility for monthly incentives and annual company bonus dependent upon performance. This opportunity requires no cold calling and promotional opportunities become available within 6 months dependent upon performance. Be part of a team that will provide you with top-notch training, exceptional support, and world-class Net Promoter and Employee Engagement Scores.

Perks and Benefits:

  • Weekly Pay and Uncapped Commission
  • Hybrid office with remote flexibility
  • $60k plus first-year average income
  • Bonuses
  • Residual Income
  • Exceptional commission rates
  • Trip Incentives and other benefits
  • Full Training

What are we looking for from you?

  • A positive attitude and results-oriented work ethic
  • Strong communication and interpersonal skills
  • An ability to self-monitor progress on project goals and employ corrective actions as necessary
  • Demonstrated problem-solving skills
  • Results-oriented work ethic
  • Able to work both independently and within a team environment

Job Requirements:

Help customers using Zoom, facetime, over the phone, or in person

Serve as a customer service professional inputting order information, pricing, product information, and catalog requests

Ensure delivery of excellent customer service through timely, accurate, and professional communication

Work alongside executive staff members to streamline efforts

Learn our ERP system

Our approach to training and ongoing mentorship is what has led us to be ranked as a top workplace, and top office culture, and put on the Forbes list as the 24th happiest company to work for. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. We will email you back promptly, so please check your emails for a response.

Job Type: Full-time

Salary: $45,000.00 - $55,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • On-the-job training
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance
  • Work from home

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Education:

  • High school or equivalent (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person


 

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